All-In-One
In-Home Data Collection Software

CopilotPro21 is a comprehensive organizational management solution for agencies running both EVV and non-Medicaid programs. It streamlines client and care worker scheduling and supports multiple Electronic Visit Verification (EVV) methods to meet Medicaid requirements while fully accommodating non-Medicaid and private-pay services.

Easily submit electronic billing and claims to multiple payers, review remittances to resolve discrepancies, and manage consumers with tools for waitlists, plans of care, and copay/cost-share tracking.

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*Data on this page is fictitious and does not include any real PHI

Key Features

Client & Care Worker Scheduling

CopilotPro21’s scheduling allows you to use templates to quickly apply the same client and caregiver schedule across multiple months in a plan of care. If changes come up, schedules can be easily edited, saving time while keeping care accurate and up to date.

Multiple EVV Methods
for Care Worker

CopilotPro21 supports multiple EVV methods, including a caregiver mobile app and telephony, giving agencies flexibility to meet different client needs. This ensures accurate visit verification while making it easy for caregivers to clock in and out using the method that works best for them.

Electronic Billing and Remediation

CopilotPro21’s electronic billing and remediation tools make it easy to bill any payer and stay on top of payments. Users can quickly view remittance details, identify issues, and make corrections, helping ensure faster reimbursements and a smoother billing process.

Powerful Reports and Dashboards

CopilotPro21 offers powerful reports designed specifically for your needs, along with intuitive dashboards that give real-time visibility into EVV compliance, scheduling issues, and more. These tools help you quickly identify problems, stay compliant, and make informed decisions with confidence.

Scott

Aging & Family Services of Mineral County

"The software’s intuitive design and reliable functionality have improved our care team’s efficiency and accuracy in documenting in‑home visits. Just as importantly, CoPilot’s customer service and implementation support have been responsive and collaborative, allowing for a smooth transition and continued success."

Missy

Kanawha Valley Senior Services

"The system is very easy to use. That being daily visits to end of month billing.

Any problems or questions I have ever had, have been taken care of quickly.

They continue to update and add new features. The staff has always been very kind and helpful."

Christy

Lewis County Senior Center

"The CoPilot Pro21 system immediately began helping us reconcile outstanding claims, find issues with authorizations and was more than willing to work with other vendors to fix issues. The customer service offered by the CoPilot team has been beyond my expectations, they are kind, responsive and HELPFUL!"

All-In-One In-Home Data Collection Software